Understanding your letter 6483C

What this letter is about

We received a federal income tax return, Form 1040-series, filed under your Social Security number (SSN) or individual tax identification number (ITIN). To continue processing your tax return, we need you to verify your identity and your tax return. If you didn't file a tax return, call the Taxpayer Protection Program hotline shown on your letter.

This letter is a pilot to use ID.me, an in-person verification service to confirm your identity.

What you need to do

If you did NOT file

Call the Taxpayer Protection Program hotline on your letter to tell us you didn't file a tax return.

If you DID file

Use the ID.me in-person verification service to confirm your identity. To complete the process, you'll need to take the following steps:

1. Visit the website in the letter to create an account and complete initial identity verification questions.
    
2. Schedule an appointment to visit an in-person identity verification session at an Identity Network Location near you.
   
   Note: This is only an in-person verification appointment, and you don't need to bring or show any tax related information to the assistor.
    
3. Following the in-person identity verification, you will receive instructions to complete the process with the IRS.

What to bring to your kiosk appointment

You'll need to bring your registration code and 2-3 identity documents to your appointment.

• One document must be from the primary list below and match your current name and date of birth.
• One document must contain your current valid US address.

Note: You may be required to bring an additional document that lists your full Social Security number. Your appointment confirmation email will outline the documents and your document requirements.

Acceptable documents

Important

We won't be able to process your tax return, issue a refund, or credit any overpayments to your account.

Note: The letter applies to identity and tax return verification only. No other tax-related information, including refund status, is available at the telephone numbers shown on your letter.

Frequently asked questions

What else can I do to protect my identity?

See Publication 5027, Identity Theft Information for Taxpayers PDF, or visit Identity Theft Central.

Getting an IRS Identity Protection PIN can help prevent misuse of your taxpayer identification number on fraudulent federal income tax returns.

• See ID.me help center
• See ID.me help under In-Person Verification
• See if you qualify for help from a Low Income Taxpayer Clinic.
• If you can’t find what you need online, call the IRS number in your notice or letter.

Learn more at Get an Identity Protection PIN (IPPIN).