IR-2021-185, September 14, 2021 WASHINGTON — The Internal Revenue Service will close its paper return processing center in Fresno, California, permanently at the end of September this year. Originally announced in 2016, this closure is part of a larger, ongoing efficiency strategy as most taxpayers now file electronically. The number of individual returns taxpayers filed electronically has grown from 90 million in 2008 to over 145 million in 2020, which is more than 90% of all returns filed. The IRS expects this trend to continue for both individual and non-individual returns. Where to send returns Taxpayers located in Alaska, California, Hawaii, Ohio and Washington state who previously filed their federal tax returns with Fresno should now mail their returns to the Ogden, Utah, processing center. The Ogden address for filing paper individual returns is: Department of the Treasury Internal Revenue Service Ogden, UT 84201-0002 Fresno operations The IRS will maintain a presence in Fresno with many other operations still working at full capacity. This planned consolidation, however, allows IRS to streamline operations and make better use of existing space. When this consolidation was announced in September 2016, there were approximately 3,000 employees employed at the paper processing center in Fresno. Since that time, the IRS has taken steps to provide training and find continued employment opportunities for many of the impacted employees. Others have chosen to retire or separate from the IRS. The agency also maintains a Fresno submission processing consolidation update page on IRS.gov. IRS.gov assistance 24/7 The IRS reminds taxpayers that help is available 24/7 on IRS.gov. The IRS website offers a variety of online tools to help taxpayers answer common tax questions. For example, taxpayers can search the Interactive Tax Assistant, Tax Topics and Frequently Asked Questions to get answers to common questions. The IRS is continuing to expand ways to communicate to taxpayers who prefer to get information in other languages. The IRS has posted translated tax resources in 20 other languages on IRS.gov. For more information, see We Speak Your Language.
