2020 FILING SEASON STATISTICS Cumulative statistics comparing 2/01/2019 and 1/31/2020 Description 2019 2020 % change Individual income tax returns: Total returns received 16,035,000 15,777,000 -1.6 Total returns processed 13,306,000 12,943,000 -2.7 E-filing receipts: TOTAL 15,222,000 15,123,000 -0.7 Tax professionals 5,440,000 5,236,000 -3.8 Self-prepared 9,782,000 9,887,000 1.1 Web usage: Visits to IRS.gov 66,310,000 68,097,000 2.7 Total refunds: Number 4,672,000 4,299,000 -8.0 Amount $8.713 Billion $8.036 Billion -7.8 Average refund $1,865 $1,869 0.2 Direct deposit refunds: Number 4,476,000 4,100,000 -8.4 Amount $8.510 Billion $7.852 Billion -7.7 Average refund $1,901 $1,915 0.7
