Your refund or credit payment was returned to us and we need you to update your current address. What you need to do You can either call us or complete and send in the new contact information section at the bottom of the notice we sent you. If you call us at the toll-free number listed on the notice, please be ready to provide the following information: Employer ID number for the Tax Form you filed Title of the person authorized to sign for the company, corporation, business, etc.) Current address Telephone number Best time for us to call If you complete and send in the new contact information section please: Have the authorized individual sign the information section and print his/her name and the official title. Print the current address, city, state, Country, and Zip code. Fill in a primary and secondary phone number and the best time for us to call. Use the envelope provided. We will request that your check or credit payment be reissued. Be sure that our address shows through the envelope window. Frequently asked questions Once I send in my information, how soon will I get my refund or credit payment? You should receive this within 3 - 4 weeks. Reference tools Publication 1, Your Rights as a Taxpayer PDF Publication 5027, Identity Theft Information for Taxpayers PDF Full list of tax forms and instructions 是否需要帮助? 您可以授权他人(英文)代表您联系国税局。 查看一下您是否有资格获得低收入纳税人诊所的帮助(英文)。 倘若您在网上未能找到所需信息,请拨打通知或信函顶部的国税局电话号码。倘若您未收到信函或通知,请使用电话协助。 如果您不能自行解决罚款问题,请联系纳税人权益服务处,这是国税局内部的一个独立机构。