Volunteers should encourage taxpayers to contact their employers first to obtain their missing Forms W-2s, 109's, K-1, etc. However, when taxpayers are unable to find their employers or cannot otherwise secure copies, they can: Download Form 4852, Substitute for Form W-2 (Wage and tax Statement), or Form 1099-R, Distribution from Pensions, Annuities, Retirement or Profit-sharing Plans, IRAs PDF. Obtain phone assistance through 800-829-1040. (Hours of operation are 7 a.m. to 7 p.m., Monday-Friday, your local time — except Alaska and Hawaii which are Pacific time.)