What this notice is about We received your payment proposal to pay the tax you owe; however, we need more information about your financial situation. Questions about your LT24 letter? Chat with us now - we're available online: Monday-Friday: 8 a.m.-10 p.m. Eastern/5 a.m.-7 p.m. Pacific Saturday-Sunday: Unavailable Chat Now What you need to do Call us at the telephone number listed on your letter within 7 days from the date of the letter. Have your income and expense information available when you call. Frequently asked questions Is there a fee for setting up an installment agreement? If we approve your payment plan, we'll charge an initial setup fee. If you apply online via Online Payment Agreement (OPA), the fee is $149. If you apply by phone, mail, or in person, the fee is $225. What will happen if I don't have my income and expense information when I call you? We can't set up an installment agreement without the information. What happens if I don't respond to this letter or don't pay? We may take enforced collection action to collect the amount including the filing of a Notice of Federal Tax Lien, or garnishment of your wages or other income sources or bank accounts. A lien is a public notice to your creditors that the government has a right to your interests in your current assets and any assets you acquire after we file the lien. It can affect your ability to get credit. If the amount you owe includes a shared responsibility payment, the law prohibits us from using liens or levies to collect that portion of your liability. Tax publications you may find useful Publication 594, The IRS Collection Process PDF Reference tools Publication 1, Your Rights as a Taxpayer Full list of tax forms and instructions Need help? You can authorize someone to contact the IRS on your behalf. See if you qualify for help from a Low Income Taxpayer Clinic. If you can’t find what you need online, call the IRS number at the top of your notice or letter. If you didn’t receive a letter or notice, use telephone assistance. If you can't resolve the penalty on your own, contact Taxpayer Advocate Service, an independent organization within IRS.