You can get in-person help at your local IRS Taxpayer Assistance Center. Call for an appointment after you find a Taxpayer Assistance Center near you. Find a Taxpayer Assistance Center office IRS offices are closed on federal holidays. Prepare for your appointment Call to schedule your appointment ahead of time. Bring these items with you: A current government-issued photo ID. A taxpayer identification number, such as a Social Security number. Any tax documents you’ll need. Please don’t bring: Food or drinks Cameras Weapons To apply for an Individual Taxpayer Identification Number (ITIN) or renew an ITIN, have your documents ready. Please be prepared to substantiate any claims for refundable credits. Check the eligibility for any credits claimed PDF (Spanish PDF) for more information. Protect yourself and others: Look up your community on the CDC COVID Data Tracker. If you feel ill, please reschedule your appointment. Please silence your cell phone during your appointment. Get faster service You can get help with most tax issues online or by phone. On IRS.gov you can: Set up a payment plan Get a transcript of your tax return Make a payment Check on your refund Find answers to many of your tax questions File your tax return online View your account information Find out where to file your return Get help preparing your taxes by volunteers Making an Appointment for IRS Tax Help Transcript SSA-1099 Tax Form Get an instant replacement when you open a free my Social Security account. Get a copy of your Social Security 1099 Taxpayer Bill of Rights What you should know