Alternatives to secure messaging and form submission For users of secure messaging: If you aren’t able to create an account to access Secure Messaging but have an action due to the IRS or a case in the Independent Office of Appeals, follow the instructions provided in your original notice. For users of secure 2848 and 8821 form submission: If you're unable to submit forms online, please have the taxpayer sign the authorization form with an ink signature and mail or fax the form to the IRS per the instructions on the form. Alternatives to FOIA public access portal If you’re unable to submit your Freedom of Information Act (FOIA) request online, you can submit your FOIA request using another method.
