2020 FILING SEASON STATISTICS Cumulative statistics comparing 3/22/2019 and 3/20/2020 Individual Income Tax Returns: 2019 2020 % Change Total Returns Received 84,075,000 84,222,000 0.2 Total Returns Processed 81,562,000 81,158,000 -0.5 E-filing Receipts: TOTAL 79,236,000 79,688,000 0.6 Tax Professionals 41,911,000 41,003,000 -2.2 Self-prepared 37,325,000 38,685,000 3.6 Web Usage: Visits to IRS.gov 339,939,000 369,251,000 8.6 Total Refunds: Number 65,836,000 65,097,000 -1.1 Amount $191.894 Billion $191.109 Billion -0.4 Average refund $2,915 $2,936 0.7 Direct Deposit Refunds: Number 59,521,000 55,584,000 -6.6 Amount $180.352 Billion $171.163 Billion -5.1 Average refund $3,030 $3,079 1.6