What this notice is about We removed a payment erroneously applied to your account. View this notice and manage your communication preference online Sign in to your online account to: View and download this notice Go paperless for certain notices Get email notifications for new notices What you need to do Review your notice as it provides the date and amount of the payment we removed. Pay the amount you owe by the date stated on the notice. If you can't pay the amount in full, pay as much as you can now and make payment arrangements for the remainder. Learn more about payment options such as installment payment plans or call us at 800-829-8374. You may want to Review the notice and compare our changes with your records. Complete and send us a Form 2848, Power of Attorney and Declaration of Representative PDF to authorize someone (such as an accountant) to contact us on your behalf. Frequently asked questions Why did I receive this notice? You received this notice because a payment was applied to your account in error. What should I do if I believe the payment was incorrectly removed? Mail us a copy of the proof of payment to the address on the notice. Tips for next year Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file. Reference tools Publication 1, Your Taxpayer Rights Publication 5027, Identity Theft Information for Taxpayers PDF Full list of tax forms and instructions Need help? You can authorize someone to contact the IRS on your behalf. See if you qualify for help from a Low Income Taxpayer Clinic. If you can’t find what you need online, call the IRS number at the top of your notice or letter.