Figure 3.21.263–8(b) is an example of how to complete page two of Form 14692, Individual Taxpayer Identification Number (ITIN) Application-Original Document Inquiry. Across the top is a solid line. Next is a check box for the following statement: “We performed an extensive search but were unable to locate the original documents. We apologize for any inconvenience. If you wish to file a claim for loss of the document(s), please complete the enclosed Form 5646, Claim for Damage, Injury, or Death and submit by mail or fax to the IRS Claims Manager at the address below:IRS Claims Management1111 Constitution Avenue NWRoom 6404 (CC:GLS)Washington, SC 20224FAX: 202-317-6699”A large text box has an arrow to the above box and reads: Check this box ONLY if:RTS indicates the ID was returned undeliverable (UND), andLess than 6 months has elapsed since the RTS UND date for a passport OR less than 12 months has elapsed since the RTS UND date for other ID.RTS does not indicate the ID was resent to applicant at a better address, and ID is NOT found in storage.Last is a check box for the following statement: “We received your request for the return of an original document(s). However, we need additional information to process this request. Please complete the information below that pertains to the applicant listed on Form W-7:”This is followed by five blank lines with spaces for entries of:Name of applicant as listed on Form W-7Date of birth (MM/DD/YYYY)Country of birthCountry of citizenshipCurrent mailing address (street address, apartment number, or rural route number)CityState/Province/CountryZip/Postal CodeType of document(s)This is followed by instructions: Return this form with the required information to the following address:Internal Revenue ServiceAUSPC ITIN Unit, Stop 6085 AUSCP. O. Box 149342Austin, TX 78714-9342There is a general statement: “If you have any questions regarding this notice, you may call 1-800-908-9982.”Across the bottom of the page is a solid line.Below the line is Catalog Number 67550F, www.irs.gov, Form 14692 (6-2017).