2020 FILING SEASON STATISTICS Cumulative statistics comparing 3/29/2019 and 3/27/2020 Individual Income Tax Returns: 2019 2020 % Change Total Returns Received 92,861,000 90,617,000 -2.4 Total Returns Processed 90,280,000 87,001,000 -3.6 E-filing Receipts: TOTAL 87,288,000 85,559,000 -2.0 Tax Professionals 47,430,000 44,501,000 -6.2 Self-prepared 39,858,000 41,058,000 3.0 Web Usage: Visits to IRS.gov 358,112,000 394,715,000 10.2 Total Refunds: Number 71,755,000 69,931,000 -2.5 Amount $206.149 Billion $203.381 Billion -1.3 Average refund $2,873 $2,908 1.2 Direct Deposit Refunds: Number 64,252,000 59,029,000 -8.1 Amount $192.429 Billion $180.491 Billion -6.2 Average refund $2,995 $3,058 2.1