R0000-504-02 | Internal Revenue Service

Business Rule R0000-504

 
Error

The Social Security Number (SSN) for your dependent's last name does not match IRS records.

Solution
  • Either the dependent's Social Security number or last name on this return do not match what we have in our records. The Social Security Administration (SSA) provides this information to the IRS.
  • Check the return to ensure the SSN's and names of all dependents are correct. Contact the Social Security Administration as necessary.
  • Call the SSA at 800-772-1213 to make sure SSA is showing the correct SSN for your dependent. If SSA makes an update to your dependent's SSN wait about 2 weeks to e-file again. Or print and mail your return to the IRS to avoid filing late and missing the filing deadline.

Make the correction(s) and resubmit.

If you are making a payment, you may have to re-date Step 3, Payment Options.

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