Rejected returns help
If you received an email from customer_service@freefilefillableforms.com stating your Free File Fillable Form was rejected, use the Error Search Tool to find a solution.
Fillable forms help
- Account help
- Available forms
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- Line-by-line instructions
- Print and display help
- User guide PDF
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- Known software issues
Tax help
Known software issues
When we discover an issue, we post it below. Review the tentative fix date. Before you attempt to update your return revisit this page to see if the date has changed. If your issue was on this page and has been removed, the developer reports the issue was resolved.
Issue description | Tentative fix date |
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Account Access Issues:
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We are aware that this issue is affecting some taxpayers. We do not have a specific fix at this time. If you continue to experience this issue, we recommend exploring our Guided Tax Software Options. For more information on alternative filing options, please visit File your tax return. |