PTIN questions Live Chat We are now able to answer questions specific to your PTIN account via web chat. PTIN Account Information Line - Toll-Free: 877-613-PTIN (7846) Toll Number for International Callers: +1 915-342-5655 Hearing Impaired Callers TTY: 877-613-3686 Hours of Operation: Monday - Friday, 8 a.m. - 5 p.m. (CST) Scheduling for the IRS Special Enrollment Examination (to become an enrolled agent): Primary Toll-Free: 800-306-3926 Hours of Operation: Monday - Friday, 8 a.m. - 8 p.m. (ET) Note: This line only answers questions regarding the SEE. IRS continuing education provider questions: Primary Toll-Free: 888-316-7581 Toll Number: +1-916-738-8001 Hours of Operation: Monday - Friday, 8 a.m. to 5 p.m. (PT) Note: This line only answers questions related to IRS CE Providers and assists with CE Provider system technical issues. Office of Enrollment questions: Primary Toll-Free: 855-472-5540 Hours of Operation: Monday - Friday, 6:30 a.m. - 5 p.m. (CST) Note: This line only answers enrollment questions, including those about the status of Form 23, Application to Practice Before the IRS, or Form 8554, Application for Renewal to Practice Before the IRS. Email: EPP@irs.gov Note: This mailbox is not for IRS employee verification. If you are trying to confirm whether someone is an actual IRS employee because you received an unsolicited visit, phone call, or email claiming to be from the IRS, please visit Report Phishing. This mailbox is only for the IRS Enrolled Agent Program. We will not respond to other inquiries. Mailing Address: Internal Revenue Service Enrolled Agent Policy & Management P.O. Box 33968 Detroit, MI 48232 Submit a name/address change request or proof of CE credits via fax at 855-889-7959, or by regular mail. PTIN system Renew or register for 2025 Renew, register, or login
