9th Annual IRS-TPC Joint Research Conference on Tax Administration The 2019 IRS Research Bulletin (Publication 1500) features selected papers from the IRS-Tax Policy Center (TPC) Research Conference held at the Urban Institute in Washington, DC, on June 20, 2019. Conference presenters and attendees included researchers from many areas of the IRS, officials from other government agencies, and academic and private sector experts on tax policy, tax administration, and tax compliance. 2019 IRS Research Bulletin (Publication 1500) PDF 2019 IRS-TPC Joint Research Conference Agenda PDF Session 1: Estimating the effects of tax administration on compliance Estimating the Specific Indirect Effect for Multiple Types of Correspondence Audits PDF Ben Howard, Lucia Lykke, and Leigh Nicholl (MITRE Corporation), and Alan Plumley (IRS, RAAS) Enforcement vs. Outreach - Impacts on Tax Filing Compliance PDF Anne Herlache, Rizwan Javaid, Ishani Roy and Alex Turk (IRS, RAAS) and Stacy Orlett (IRS, SB/SE) Assessing the Impact of Exchange of Information PDF Pierce O’Reilly (OECD) Session 2: The influence of external factors on compliance Recent Changes in the Paid Return Preparer Industry and EITC Compliance PDF Emily Y. Lin (U.S. Treasury, Office of Tax Analysis) Effect of Recent Reductions in the Internal Revenue Service’s Appropriations on Revenues PDF Janet Holtzblatt (Tax Policy Center) and Jamie McGuire (Joint Committee on Taxation) Session 3: Improving the digital taxpayer experience IRS Online Account User Testing: Improving the User Experience Through Iterative Design and Research PDF Heather Gay (Mediabarn Inc.) Usability of Biometric Authentication Methods for Citizens with Disabilities PDF Becca Scollan and Ronna ten Brink (MITRE Corporation) Customer Experience Research Leads to Better Design and Increased Adoption PDF Nikki Kerber, Kristen Papa, and Jake Sauser (Booz Allen Hamilton) Session 4: Understanding the drivers of taxpayer behavior Underpayment of Estimated Tax: Understanding the Penalized Taxpayer Population PDF Victoria Bryant, Brett Collins, Janet Li, Alicia Miller, Alex Turk, and Tomás Wind (IRS, RAAS), and Stacy Orlett (IRS, SB/SE) The Positive and Negative Effects of Burdensome Audits PDF Amy Hageman (Kansas State University), Ethan LaMothe (University of South Carolina), and Mary Marshall (Louisiana Tech University) Using a Graph Database to Analyze the IRS Databank PDF Ririko Horvath and Rahul Tikekar (IRS, RAAS) Links to other conferences and resources: Tax stats IRS Research Conference