- 4.23.4 Employment Tax - General Procedures and Workpapers
- 4.23.4.1 Program Scope and Objectives
- 4.23.4.1.1 Background
- 4.23.4.1.2 Authority
- 4.23.4.1.3 Responsibilities
- 4.23.4.1.4 Program Objectives and Reports
- 4.23.4.1.5 Acronyms
- 4.23.4.1.6 Related Resources
- 4.23.4.1.7 Definitions
- 4.23.4.2 Workpapers
- 4.23.4.2.1 Purpose of Workpapers
- 4.23.4.2.2 Workpaper Preparation: General
- 4.23.4.2.3 Workpaper Preparation: Other Resources
- 4.23.4.2.4 Employment Tax Examination Tools, Forms, and Letters
- 4.23.4.3 Guide for Examiners Using ETLS - Employment Tax Lead Sheets
- 4.23.4.4 Guide for Examiners Using LCLS – Large Case Lead Sheets
- 4.23.4.5 Guide for Examiners Using Issue Management System (IMS)
- 4.23.4.5.1 Mandatory and Optional Input Requirements
- 4.23.4.5.2 Case Naming Convention
- 4.23.4.5.3 Mandatory Requirements for Information Document Requests (IDRs)
- 4.23.4.5.4 Charging Time on Cases/Returns and Issues
- 4.23.4.5.5 File Naming Convention
- 4.23.4.5.6 Closing Cases in IMS
- 4.23.4.5.7 Other IMS Issues, File Size, File Limitations and Encryption Policy
- 4.23.4.6 Procedures for Employment Tax Examiners Working on Large Case Audits: General
- 4.23.4.6.1 Pre-Examination Analysis and Audit Plan
- 4.23.4.6.2 Risk Analysis
- 4.23.4.6.3 Request for Additional Time
- 4.23.4.6.4 Information Document Requests (IDRs)
- 4.23.4.6.5 Form 5701 - Notice of Proposed Adjustment
- 4.23.4.6.6 ET Large Case Lead Sheets
- 4.23.4.6.7 Workpaper Organization
- 4.23.4.6.8 Corporate Executive Compliance
- 4.23.4.6.9 Workpaper Disposition
- 4.23.4.7 Embedded Quality Review
- Exhibit 4.23.4-1 Example of Time Allocation for RAs, TCOs, and TEs
- Exhibit 4.23.4-2 Mandatory Items and Standard Naming Convention Location for ET General Cases
- Exhibit 4.23.4-3 Mandatory Items and Standard Naming Convention Location for ET Large Cases
- Exhibit 4.23.4-4 Mandatory Items and Standard Naming Convention Location for ET Tip Agreement Program
- 4.23.4.1 Program Scope and Objectives
Part 4. Examining Process
Chapter 23. Employment Tax
Section 4. Employment Tax - General Procedures and Workpapers
4.23.4 Employment Tax - General Procedures and Workpapers
Manual Transmittal
February 08, 2024
Purpose
(1) This transmits a revision for IRM 4.23.4, Employment Tax - General Procedures and Workpapers.
Material Changes
(1) This IRM was revised to reflect the following material changes:
SUBSECTION | MATERIAL CHANGE |
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IRM 4.23.4.1.2 | Content was updated in paragraph (3) on where to search for delegation orders issued by the Commissioner of the Internal Revenue. |
IRM 4.23.4.1.5 | Added, modified, and removed acronyms. |
IRM 4.23.4.1.6 | Updated content in paragraph (2) Taxpayer Bill of Rights (TBOR), paragraph (3) Taxpayer Advocate Service (TAS), and paragraph (4) disclosure and privacy provisions. Added paragraph (5) that provided the overall responsibility for civil penalty programs is assigned to Office of Servicewide Penalties (OSP). |
IRM 4.23.4.1.7 | New subsection Definitions added to define an "Electronic Case File." |
IRM 4.23.4.2 | Revised paragraph (2) to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.2.1 | Modified paragraph (2) for clarity. |
IRM 4.23.4.2.2 | Revised paragraph (5) and added a reminder that original files received during the examination must not be modified. Added new paragraphs (6) and (7) with subsequent paragraph numbers being adjusted to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. Reorganized paragraph (10) (previously paragraph (8)) to comply with IRM 1.11.9. Revised paragraph (12) (previously paragraph (10) to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.2.3 | Revised paragraph (1) to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.2.4 | Modified paragraph (1) for clarity. Added new paragraph (3) and noted that correspondence must be maintained in the "Correspondence Letters" section of IMS. |
IRM 4.23.4.3 | Removed paragraph (1) and subsequent paragraphs are adjusted. Revised paragraph (1) for clarity. Revised paragraph (7) from "days" to "business days" to mirror IRM 4.10.4.9 and IRM 1.4.40.7.6(2). Added a reminder to paragraph (7) that the manager must document and initial the Group Conference Concurrence Meeting Check Sheet. |
IRM 4.23.4.4 | New subsection added with subsequent subsections being adjusted to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.5 | Added bullet to paragraph (1) that IMS is to store case related forms, letters and other documents. Revised paragraph (2) to incorporate guidance on establishing related cases in IMS in different Employer Identification Numbers. |
IRM 4.23.4.5.1 | Revised paragraph (1) of the subsection to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. Removed paragraph (2) of the subsection in accordance with IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.3 | Split paragraph (1) into two paragraphs. Added reminder to paragraph (1) that IDRs are to be created and maintained in the "IDRs" section of IMS. Added paragraphs (3) and (4) to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.4 | Deleted paragraph (4) and all subsequent paragraphs were renumbered. Revised paragraphs (3), (4), and (5) to incorporate guidance provided in IGM SBSE-04-0722-0045, Interim Guidance on Charging Time on Employment Tax Cases/Returns and Issues in IMS, issued July 15, 2022. |
IRM 4.23.4.5.5 | New subsection added with subsequent subsections being adjusted to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.5.1 | New subsection added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.5.2 | New subsection added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.5.3 | New subsection added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.6 | Split paragraph (4) into separate paragraphs and all subsequent paragraph are renumbered. Added paragraph (4) on how to close paper or electronic case file to CCP and Technical Services. Modified paragraph (5) to clarify content. Removed paragraph (6) in accordance with IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.5.7 | Revised subsection to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
IRM 4.23.4.6 | Revised subsection to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.1 | Removed subsection with subsequent subsections being adjusted in accordance with IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. Replaced paragraphs (1) through (4) in accordance with IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.2 | Revised paragraphs (1) and (2) in accordance with IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.4 | Revised paragraphs (1) through (6) in accordance with IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.5 | Revised subsection to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.6 | Renamed subsection from "Issue Lead Sheet" to "ET Large Case Lead Sheets" . Revised the subsection to incorporate guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023. |
IRM 4.23.4.6.7 | Revised paragraph (1) for clarity. |
IRM 4.23.4.6.9 | Removed alpha bullets from paragraph (1). Deleted note from paragraph (1) due to replacement of the original Exhibit 4.23.4-1 in accordance with IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. Revised paragraph (2) with content from paragraph (1) bullet (a) and removed bullets. |
IRM 4.23.4.7 | Added new subsection and content for embedded quality review. |
Exhibit 4.23.4-1 | Replaced exhibit 4.23.4-1 with a new exhibit to incorporate guidance provided in IGM SBSE-04-0722-0045, Interim Guidance on Charging Time on Employment Tax Cases/Returns and Issues in IMS, issued July 15, 2022. |
Exhibit 4.23.4-2 | New exhibit added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
Exhibit 4.23.4-3 | New exhibit added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
Exhibit 4.23.4-4 | New exhibit added to incorporate guidance provided in IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023. |
(2) Restructured content within the IRM since incorporating guidance provided in IGM SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023, IGM SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023, and IGM SBSE-04-0722-0045, Interim Guidance on Charging Time on Employment Tax Cases/Returns and Issues in IMS, issued July 15, 2022. Use the following crosswalk to identify the content’s original and new location.
Old IRM Section | New IRM Section |
---|---|
4.23.4.4 | 4.23.4.5 |
4.23.4.4.1 | 4.23.4.5.1 |
4.23.4.4.2 | 4.23.4.5.2 |
4.23.4.4.3 | 4.23.4.5.3 |
4.23.4.4.4 | 4.23.4.5.4 |
4.23.4.4.5 | 4.23.4.5.6 |
4.23.4.4.6 | 4.23.4.5.7 |
4.23.4.5 | 4.23.4.6 |
4.23.4.5.2 | 4.23.4.6.1 |
4.23.4.5.3 | 4.23.4.6.2 |
4.23.4.5.4 | 4.23.4.6.3 |
4.23.4.5.5 | 4.23.4.6.4 |
4.23.4.5.6 | 4.23.4.6.5 |
4.23.4.5.7 | 4.23.4.6.6 |
4.23.4.5.8 | 4.23.4.6.7 |
4.23.4.5.9 | 4.23.4.6.8 |
4.23.4.5.10 | 4.23.4.6.9 |
(3) Editorial changes made throughout the IRM for clarity. Reviewed and updated grammar, plain language, titles, IRM references, IRS organization. organization terminology, and reorganized content.
Effect on Other Documents
This material supersedes IRM 4.23.4, dated May 4, 2021. This section incorporates the following Interim Guidance Memoranda:SBSE-04-0722-0045, Interim Guidance on Charging Time on Employment Tax Cases/Returns and Issues in IMS, issued July 15, 2022.
SBSE-04-0623-0031, Mandatory Standardized File Naming Convention and Uploading Documents in Issue Management System (IMS), issued June 06, 2023.
SBSE-04-0823-0039, Implementation of Large Case Lead Sheets, issued August 14, 2023.
Audience
This section contains instructions and guidelines for all Large Business & International (LB&I), Tax Exempt/Governmental Entities (TE/GE), and Small Business/Self Employed (SB/SE) employees dealing with employment tax issues.Effective Date
(02-08-2024)Daniel R. Lauer
Acting Director, Examination Headquarters
Small Business/Self-Employed Division
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Purpose: This section:
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Audience: This section contains instructions and guidelines for all Large Business & International (LB&I), Tax Exempt/Government Entities (TE/GE), and Small Business/Self-Employed (SB/SE) employees dealing with employment tax issues.
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Policy Owner: Director, Specialty Examination Policy of the Small Business/ Self-Employed Division.
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Program Owner: Program Manager - Employment Tax Policy.
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Primary Stakeholders:
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Employment Tax - Workload Selection and Delivery (SE:S:DCE:HQ:ECS:S:ETEGCS:EWSD)
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Specialty Examination - Employment Tax (SE:S:DCE:E:SE:ET)
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Specialty Examination Policy, Employment Tax Policy (SE:S:DCE:E:HQ:SEP:EMTP)
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Federal, State, Local Governments / Employment Tax, Exempt Organizations and Government Entities (FSL/ET)
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Other areas that are affected by these policies and procedures include Appeals, Counsel, SB/SE Examination, LB&I, and TE/GE.
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Program Scope: The mission of Employment Tax Policy is to establish effective policies and procedures, and to support compliance with employment tax laws.
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This IRM outlines an examiner’s responsibilities regarding employment tax workpapers and will assist the examiner in meeting quality standards and ensuring appropriate and consistent audit procedures.
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Employment tax provisions are found at Internal Revenue Code Subtitle C:
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Chapter 21, Federal Insurance Contributions Act (FICA),
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Chapter 22, Railroad Retirement Tax Act (RRTA),
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Chapter 23, Federal Unemployment Tax Act (FUTA),
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Chapter 24, Federal Income Tax Withholding (FITW), and
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Chapter 25, General Provisions relating to employment taxes and collection of income taxes at source.
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The Employment Tax Program is governed by Policy Statements and other internal guidance that apply to all Service personnel regardless of operating division. The Policy Statements found in IRM 1.2.1, Servicewide Policy Statements, apply to all employment tax issues and examinations. Examiners should review these Policy Statements to properly perform their examination duties.
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A website, Search Servicewide Delegation Orders, located at http://irm.web.irs.gov/imd/del/search.aspx provides a searchable list of Servicewide Delegation Orders issued by the Commissioner of the Internal Revenue, or on their behalf by either of the deputy commissioners. Delegation Orders pertaining to each IRS business process can be found in IRM 1.2.2, Servicewide Delegations of Authority.
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IRM 4.23 provides Servicewide instructions for all operating divisions with employees involved with the correct filing, reporting, and payment of employment taxes. IRM 4.23 serves as the foundation for consistent administration of employment taxes by various IRS operating divisions. By providing one source of authority for all operating divisions, the Service greatly reduces philosophical and procedural inconsistencies.
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Director, Specialty Examination Policy is responsible for the procedures and updates addressed in this IRM.
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Director, Examination Specialty, is the executive responsible for examination operational compliance.
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Program Goals: The processes and procedures provided in this IRM are consistent with the objectives or goals for Employment Tax - Examination that are addressed in IRM 1.1.16.5.3.3, Employment Tax Examination and for Employment Tax Policy, found in IRM 1.1.16.5.5.2.2 , Employment Tax Policy.
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Program Effectiveness: Program goals are measured with Employment Tax Embedded Quality Performance Reports that monitor whether quality attributes are applied uniformly and consistently.
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Annual Review: Employment Tax Policy - Program Manager, is responsible for reviewing the information in this IRM annually to ensure accuracy and promote consistent tax administration.
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The following table lists commonly used acronyms and their definitions:
Acronym Definition DCI-1 Data Capture Instrument-1 ECD Estimated Completion Date EmTRAC Employer Designed Tip Reporting Alternative Commitment ERCS Examination Returns Control System ET Employment Tax ETLS Employment Tax Lead Sheets ETER Employment Tax Examination Report FICA Federal Insurance Contributions Act FITW Federal Income Tax Withholding FSL/ET Federal, State and Local Governments / Employment Tax GITCA Gaming Industry Tip Compliance Agreement GMCM Group Manager Concurrence Meeting IC Industry Case IDR Information Document Request IMS Issue Management System IRM Internal Revenue Manual ITG Indian Tribal Governments LB&I Large Business & International LCC Large Corporate Compliance LCLS Large Case Lead Sheets LUQ Large, Unusual or Questionable MCD Mutual Commitment Date NOPA Notice of Proposed Adjustment NTRC National Tip Reporting Compliance Program RGS Report Generation Software SAIN Standard Audit Index Number SB/SE Small Business/Self-Employed SBU Sensitive But Unclassified SRS Specialist Referral System TCO Tax Compliance Officer TE Tax Examiner TE/GE Tax Exempt/Government Entities TRAC Tip Reporting Alternative Commitment TRDA Tip Rate Determination Agreement TWS Team Web Site
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Other helpful information sources include:
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The SB/SE Employment Tax Small Business Knowledge Base home page is located at https://irsgov.sharepoint.com/sites/ETD-KMT-KB014.
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The Specialist Referral System (SRS) home page at https://srs.web.irs.gov/.
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A list of SB/SE Employment Tax Policy Analysts, their contact information and program assignments, are found at Employment Tax Policy Contacts .
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IRM 4.23: IRM sections, the majority of which are owned by SB/SE Specialty Examination Policy, provide Servicewide instructions for employees of all operating divisions involved with the correct filing, reporting, and payment of employment taxes. IRM 4.23 serves as the foundation for consistent administration of employment taxes by various IRS operating divisions.
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The Taxpayer Bill of Rights (TBOR) lists rights that already existed in the tax code, putting them in simple language and grouping them into 10 fundamental rights. Employees are responsible for being familiar with and acting in accord with taxpayer rights. For additional information about the TBOR see IRC 7803(a)(3). For additional information about TBOR, see https://www.irs.gov/taxpayer-bill-of-rights or https://irssource.web.irs.gov/SitePages/TaxpayerBillOfRights.aspx.
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The Taxpayer Advocate Service (TAS) is an independent organization within the IRS, led by the National Taxpayer Advocate. Its job is to protect taxpayers’ rights by striving to ensure that every taxpayer is treated fairly and knows and understands their rights under the TBOR. TAS offers free help to taxpayers, including when taxpayers face financial difficulties due to an IRS problem, when they are unable to resolve tax problems they have not been able to resolve on their own, or when they need assistance to address an IRS system, process, or procedure that is not functioning as it should. TAS has at least one taxpayer advocate office located in every state, the District of Columbia, and Puerto Rico.
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Employment tax examiners should consider the disclosure and privacy provisions when preparing agreed and unagreed case reports. For further information, see the Privacy, Government Liaison and Disclosure (PGLD) knowledge base at Disclosure and Privacy Knowledge Base Homepage (https://irsgov.sharepoint.com/sites/ETD-KMT-KB003).
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Overall responsibility for civil penalty programs is assigned to the Office of Servicewide Penalties (OSP). OSP is charged with coordinating policy and procedures concerning the civil penalty program administration, ensuring consistency with the penalty policy statement, reviewing and analyzing penalty information, researching penalty effectiveness on compliance trends, and determining appropriate action necessary to promote voluntary compliance. For further understanding of the civil penalty program and penalty relief, refer to the Penalties Knowledge Base Homepage (https://irsgov.sharepoint.com/sites/ETD-KMT-KB015).
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Electronic Case File (also known as Paperless File) is selected, classified, delivered, assigned, developed, closed, processed, and archived electronically. The electronic case is the only record that is archived and a paper file is not prepared and shipped to Files. ET examiners use IMS to maintain and store case-related electronic documents.
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Unless instructed otherwise, examiners will use the ETLS - Employment Tax Lead Sheets described in IRM 4.23.4.3, Guide for Examiners Using ETLS - Employment Tax Lead Sheets, developed specifically for employment tax cases.
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SB/SE ET examiners working ET Large Cases will use Large Case Lead Sheets (LCLS) described in IRM 4.23.4.4, Guide for Examiners Using LCLS – Large Case Lead Sheets. LCLS are developed specifically for large case employment tax cases. Examiners working ET Large Cases will follow workpaper preparation, specific audit techniques, and case closing procedures unique to these types of audits. See IRM 4.23.4.6, Procedures for Employment Tax Examiners Working on Large Case Audits - General.
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The Issue Management System (IMS) is required to be used during employment tax examinations by examiners assigned to Specialty – Employment Tax Operations. See IRM 4.23.4.5, Guide for Examiners Using Issue Management System (IMS) and subsequent subsections.
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The examination workpapers and reports provide the basis for the decisions reached by the examiner. Only on the basis of the material in the workpapers can a reviewer determine if the examination was complete and correct. The workpapers must provide explanations, analyses, and conclusions reached and should be sufficiently complete so, generally, no additional comments are needed in a transmittal letter.
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Workpapers must clearly and concisely state the issue, facts, audit steps, law, taxpayer's position, and conclusion for each issue examined. In addition, workpapers must document if the following actions and/or audit steps were taken:
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Interviews of appropriate parties were conducted,
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All required employment tax and information returns were accurately and timely filed,
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Form(s) W-2 were reconciled to to payroll, and
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All required Form(s) 1099 were correctly filed, for example no worker reclassification issue exists or backup withholding is not warranted.
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IRM 4.10.9, Examination of Returns, Workpaper System and Case File Assembly, also provides further guidance on workpaper preparation.
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Workpapers are key in the support of all IRS positions taken when making adjustments. Properly prepared workpapers:
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Support the IRS position for any appealed or litigated issue,
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Document action(s) taken,
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Form the basis of necessary reports,
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Facilitate managerial, technical, or other review,
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Facilitate authorized review by other governmental agencies, and
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Provide subsequent examiners a clear audit trail and scope of the prior examination.
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Workpapers are required in every examination case. Workpapers should include all evidence gathered by the examiner to show the work performed, audit techniques followed, tax law relied on, and conclusions reached. Supporting workpapers must be prepared when necessary to fully document all issues and conclusions. These supporting workpapers must be included in the case file and indexed to the appropriate lead sheet.
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As workpapers are used in the preparation of the audit report, examiners must ensure that the information contained in the workpapers is consistent with and fully supports the final conclusions reached. The workpapers will be relied upon to support the issues in appealed or litigated cases. The workpapers can be provided to a subsequent reviewer or the taxpayer when requested under the Freedom of Information Act (FOIA) process.
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Use of the Employment Tax Lead Sheets (ETLS) will help the examiner meet all workpaper requirements. Use of stand-alone workpapers, while not prohibited, does not relieve the examiner from meeting workpaper requirements.
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Properly prepared workpapers must provide adequate documentation to support conclusions. Without sufficient documentation, it is not possible for reviewers to verify that the scope of the examination is appropriate, or the basis of an adjustment is accurate. Examiners should always cite legal authority to support the conclusions (for example, Internal Revenue Code, applicable regulations, court cases, revenue rulings and/or revenue procedures).
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Workpapers must be neat, legible, clear, and concise. The legibility of examination workpapers and reports is an important aspect of the overall quality of the examination. The easier it is to read workpapers and reports, the easier it is to understand them.
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Workpapers must be clearly headed:
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Taxpayer name,
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Taxpayer identification number (TIN),
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Tax period examined,
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Date workpapers were prepared,
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Name or initials of the examiner, and
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Issues or items being examined.
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All workpapers that contribute to the development of the case and support the audit trail must be included in IMS and uploaded to the appropriate Standard Audit Index Number (SAIN). Issue specific workpapers must be uploaded to the specific technical issue SAIN to which they relate in IMS. Workpapers that are not specific to one issue, such as an examination report or statute extension, should be uploaded to the "ET 080-Administrative Procedures" SAIN. All uploaded documents must follow the naming convention described in IRM 4.23.4.5.5, File Naming Convention.
Reminder:
Original files received during the examination must not be modified by the ET examiner. If the ET examiner needs to do anything with the files, such as add notes, number them, highlight content, etc., a copy of the taxpayer’s original file should be used for this purpose. For example, if the original file was a response to an IDR it will be uploaded to the "IDR Responses" section in IMS. The copy, with the examiners changes, must be uploaded to IMS as a workpaper and named using standard naming conventions. For further information see IRM 4.23.4.5.3, Mandatory Requirements for Information Document Requests (IDRs), IRM 4.23.4.5.5, File Naming Convention, and IRM 4.23.4.5.7, Other IMS Issues, File Size, File Limitations and Encryption Policy.
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For examiners preparing a paper case file, workpapers must be indexed, numbered, and securely fastened together.
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If an issue cannot be fully explained on the specific lead sheet, supporting workpapers must be prepared and indexed to the appropriate lead sheet. Supporting workpapers may be required to provide detailed explanations, analysis, schedules, and/or computations. For example, supporting workpapers would be used to schedule out wage adjustments applicable to each employee.
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The volume of supporting workpapers prepared during examinations will vary depending on the size of the entity and the number and type of issues developed. While there is no fixed requirement to include specific schedules or analyses in the supporting workpapers, examiners must include enough information to support the conclusion documented on the lead sheet. Any notes taken during interviews conducted must be included in the case file as added support of the final case resolution.
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Workpapers should reflect what was actually accomplished during the examination. The workpapers should not include superfluous documentation, copies of irrelevant data, or the examiner's personal opinions relating to the taxpayer or the business. For example, copies of CPA workpapers or reports should not be included in the workpapers where they do not contribute to the development of an issue. In addition, examiners should never make personal comments about a taxpayer. Remember, taxpayers always have the right to request any and all workpapers included in the case file under the Freedom of Information Act (FOIA).
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The case file will include a well-documented, contemporaneous case history sheet. For SB/SE examiners using IMS, the Examining Office’s Activity Record in IMS should be used for this purpose. For non-IMS users, Form 9984, Examining Officer’s Activity Record, is used for this purpose and is numbered as Workpaper 100. The case history documents:
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A summary of contacts made during the examination.
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All actions taken by the examiner, taxpayers, and/or reviewers (for example, manager).
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Time spent on the case.
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The date and method for delivery of publications:
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Other publications should be noted if applicable:
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Any extended period of inactivity, such as leave or extended details. For all SB/SE examiners, a comment is required if there is no activity on a case for a period of 45 days. The comment should fully explain the reasons for inactivity.
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All discussions held with the manager and decisions reached.
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If the case was initiated by a referral, examiners must include a printed copy of the "Specialist Referral System (SRS) Referral Form" in the workpapers.
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Examiners have different workpapers available depending on the type of examination being worked and the type of training received:
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Examiners working ET General Cases will use ETLS. Refer to IRM 4.23.4.3, Guide for Examiners Using ETLS - Employment Tax Lead Sheets, for specific information.
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Examiners working ET Large Cases will use LCLS. Refer to IRM 4.23.4.4, Guide for Examiners Using LCLS – Large Case Lead Sheets, for specific information.
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The LB&I Corporate and Business Issues (Non-Credits) Knowledge Base Homepage (https://irsgov.sharepoint.com/sites/ETD-KMT-KB020) contains job aids and other resources that may be useful to an ET examiner.
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Examiners should access the latest job aids and other miscellaneous workbooks via the Employment Tax Small Business Knowledge Base Homepage (https://irsgov.sharepoint.com/sites/ETD-KMT-KB014) in the "Employment Tax Resources" library.
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In order to access the most current Employment Tax letters and forms, examiners will need to go to the Forms Repository at http://publish.no.irs.gov/catlg.html. In Forms Repository, the examiner will:
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Select appropriate Product Type, such as form or letter.
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Type in the Product Number. (For example, for a Letter 3850, type "3850" ).
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Type in the Product Suffix, if applicable. For example, for a Letter 4121-E, enter an "E" in this field. The field pre-populates with a "*" . If the suffix is unknown, leave this "*" in place and click submit. A new page will display a list of results with all suffixes. The examiner may then select the product.
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The Product Catalog Information for the requested product will display. Select the most current product under "Availability" , "Get PDF" , and "Current" .
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All letter correspondence must be maintained in the "Correspondence Letters" section in IMS. The "Correspondence Letters" section will generate many of the Employment Tax letters. It will auto-populate the taxpayer's information and automatically store a copy in the IMS file. IMS letters may be used if they are the most current version.
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Form 4318 - ET, Employment Tax Examination Workpapers - Index, is the examination workpapers cover sheet used in all employment tax cases, except for examiners working ET Large Cases. It is used for pre-planning the examination and serves as an index to the audit workpapers. When needed, the "Continuation Sheet for Form 4318-ET" will be used. TE/GE examiners may use Form 5773, EO Workpaper Summary, in place of Form 4318-ET.
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The sections of Form 4318-ET are arranged by specific purpose:
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Section 100 - 190, Administrative and Planning
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Section 200 - 205, Evaluation of Records and Fraud
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Section 300 - 305, Penalty Consideration
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Section 400 - 499, Identified/Classified Issues
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Section 500 - 599, Additional Issues
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Section 600 - 999, Miscellaneous
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Each section, 1XX through 3XX, has references and links to additional lead sheets.
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Enter all wage adjustments by year and amount for each rate used in the "Adjustments to Wages" columns in sections 4XX and 5XX. This provides source data for report preparation and highlights adjustments for a reviewer.
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The following list contains the mandatory lead sheets available in the "ETLS - Employment Tax Lead Sheets" package. Examiners must complete these mandatory workpapers in all employment tax cases, except where noted or if similar RGS lead sheets are prepared as part of the primary return examination and included in the employment tax case file:
Reference Number Description 000 Form 4318 ET, Employment Tax Examination Workpapers - Index 100 Activity Record, Form 9984 (To be completed in IMS) 105 Administrative Lead Sheet 115 GM Concurrence Meeting Check Sheet (Optional for RA/ ROE Grades 13 and above; not required for ET Tax Compliance Officers (TCO) or limited scope exams) 120 Initial Taxpayer Contact Check Sheet 125-1 Initial Appointment Agenda 125-2 Initial Interview Questions 130-1 Multi-Year and Related Returns Lead Sheet 130-2 1099 Filing Requirement Checks 135 Records Check List (not required on no-response (no show) cases or limited scope exams) 140 Mandatory Issues Check Sheet (Not required for ET TCOs or limited scope exams) 150 Risk Analysis Workpaper (Not required for ET TCOs or limited scope exams) 200 Payroll Reconciliation & Evaluation 205-1 Fraud Awareness Lead Sheet 300 Penalty Approval Form 940 Closing Documents - Closing Conference Agenda (Not required on no-response (no show) cases) -
Risk-based decision-making is critical to the effective allocation of limited examination resources. Workpaper 150, Risk Analysis Workpaper, is not required for each new issue added or for each issue declassified - it is only required for each taxpayer/entity. This design supports the Value-Added Decision Making (80/20) concept and the Mid-Audit Decision Point (50% Rule) concept of the ETLS process.
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All GS-12 and below revenue agents and GS-12 and below ET specialists (except for ET TCOs) must hold a Group Manager Concurrence Meeting (GMCM) within 60 business days after the case is updated to Status 12 or 30 business days after the initial appointment, whichever is first. During the GMCM, the examiner should be prepared to discuss:
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The initial appointment and Mutual Commitment Date (MCD),
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The plan for completing the case, and
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Any concerns regarding the case.
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Administrative Lead Sheet Index – Employment Tax is the examination workpapers cover sheet used in all ET Large Cases.
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The following are the mandatory administrative lead sheets available in the LCLS package. Examiners working ET Large Cases must complete these mandatory lead sheets on all ET Large Cases and include the lead sheets in the ET case file.
Reference Number Description 000 Administrative Lead Sheet Index – Employment Tax 001-01 IDRS Review and Analysis 001-02 Taxpayer Research 001-03 Review of Business Return 001-04 Third Party Arrangements 004-01 IRAS Reports and Analysis 004-02 Books and Records 005-01 Activity Record Check Sheet 011-00 Penalties 017-00 Power of Attorney 018-00 Statute of Limitations -
Form 4764-B, LB&I Examination Plan, Part III - Examination Procedures Section, may be used as the lead sheet for technical issues. Refer to IRM 4.23.4.6.6 , ET Large Case Lead Sheets.
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All examiners trained in the use of the Issue Management System (IMS) are required to use IMS for all case management, regardless of the type of case being worked. Use of IMS is required for all employment tax audits by employment tax examiners. IMS is designed to:
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Support remotely located examiners,
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Enhance issue identification,
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Store case-related forms, letters, and other documents,
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Improve issue tracking and reporting,
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Share information through a centralized data repository, and
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Capture data in support of performance measures.
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ET examiners will establish their cases in IMS. Related entities with different Employer Identification Numbers (EINs) must be created separately in IMS to generate a unique IMS Case ID number for each ET EIN. IMS is used to:
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Perform preliminary risk analysis,
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Perform in-process risk analysis for issues,
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Set-up and monitor case assignments,
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Input and monitor issue progress and status of IDRs,
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Prepare and monitor Forms 5701,
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Upload case documents and input time information for each issue, and
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Generate various time reports and activity records.
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For more information on IMS, refer to the IMS web site at: https://irssource.web.irs.gov/LBI/SitePages/IMS.aspx.
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ET has four distinct categories of cases. Each category has different documentation requirements within IMS.
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ET General Cases: Corporations, Subchapter S Corporations, and Partnerships having less than $10 million of assets (for example, Activity Code 217 or less for Form 1120).
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ET Large Cases: Corporations, Subchapter S Corporations, and Partnerships with assets equal to or greater than $10 million (for example, Activity Code 219 or higher for Form 1120). This includes work completed using LB&I team audit procedures (for example, Form 5701, Notice of Proposed Adjustment, and Form 4764-A, LB&I Examination Plan, Part III - Summary of Assignments) and stand-alone examinations.
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IRC 3121(q) Assessment Cases (Tip Issue Only): Tip cases involving only an IRC 3121(q) assessment. Refer to IRM 4.23.7.7.3, Report Writing Procedures for Tip Exams.
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ET Tip Agreement Program: A Tip Compliance Rate Review case is not a tip audit. Guidelines for regular tip examinations may not apply. Refer to IRM 4.23.7, Employment Tax on Tip Income. Tip Compliance Rate Reviews can be conducted on any type of tip agreement, including:
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Tip Rate Determination Agreement (TRDA)
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Tip Reporting Alternative Commitment (TRAC)
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Employer Designed Tip Reporting Alternative Commitment (EmTRAC)
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Gaming Industry Tip Compliance Agreement (GITCA)
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All case names must begin with "ET" for ease in identifying employment tax cases. To ensure consistency, all examiners will use the following naming convention when naming a case in IMS:
ET [Taxpayer Name] [Year]: (Example: ET ABC Inc 2012)
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To ensure consistency, all examiners will prepare and complete Information Document Requests (IDRs) within IMS, including annotating the Form 4564, Information Document Request, as appropriate (for example, Date IDR Issued, Date Information due by).
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ET examiners must update the IDR status and date fields via the "View/Modify Form Status" icon on the IDR tool bar in IMS. The IDR status choices will vary depending on the current status of the IDR (for example, Issued, Received, Revoked, Closed, etc.).
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For examiners working ET Large Cases who issue draft IDRs following team audit procedures, the draft IDR should be preserved in IMS by adding it as an attachment to the final IDR.
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For all employment tax cases, original taxpayer responses to IDRs must be uploaded to the "IDR Responses" section in IMS. Original responses from the taxpayer must not be modified. A copy of the taxpayer’s response can be modified and uploaded as a workpaper in IMS to support the audit trail. Naming conventions will apply to IDR responses and will follow the form"IDR (number), Item (number) (if needed) – Description."
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For each return under exam, all SB/SE ET Examiners must set up an "ET 080-Administrative Procedures" issue and charge at least half an hour (0.5) to each return.
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All other ET issues will be entered in IMS on the key return (generally, the 4th quarter return) for each tax year that the issue is examined. The time spent on the case will be charged to the examined ET issue(s) reflected on the key return(s), as appropriate. Examples of how to set up a case, its issues, and how to charge time are provided in supplemental training materials.
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The first instance an examiner’s time is applied to the return, the status will automatically change from Status code 10 to Status Code 12.
Example:
When an ET examiner receives a case from Employment Tax-Workload Selection and Delivery (ET-WSD) the key return is generally assigned as Status Code 10. The examiner completes their pre-audit and expands the case to other returns in the tax year. The examiner will complete the Form 5345-D, Examination Request-ERCS (Examination Returns Control System) Users, using Status Code 10. When the first time-charge is applied to the return, the status automatically changes to Status Code 12. The examiner charges at least half (0.5) an hour of time to each return in the case at the beginning of the audit, and as the audit progresses additional time spent on the case is reflected on the "ET 080-Administrative Procedures" or case specific technical ET issue on the key return (generally 4th quarter of tax year). For an example see Exhibit 4.23.4-1, Example of Time Allocation for RAs, TCOs, and TEs.
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Each return must have time charged except when the return is closed using a non-examined disposal code such as Disposal Code "32" , Survey After Assignment, or "36" , No Return Filed.
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See IRM 4.9.1.7.2, Time Input on ERCS and IMS, through IRM 4.9.1.7.2.2, Inputting Time Into IMS, addressing charging time. Note that employees in Employment Tax who are required to input technical time will use IMS for time input. The Examination Returns Control System (ERCS) Group Handbook also addresses ERCS time entry and fractional hours.
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The Time Sheet in IMS allows the IMS user to enter all categories of daily time applied, including case time and below the line time. TCOs and TEs input daily time as well as purge actions.
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The Form 9984 in IMS is used to document each action taken on the Entity/Return issues. Documentation must include the date, location, time charged, and an explanation of each activity or contact. The activity record must provide a complete and concise case history. Recordation of events must be made by examiners or other employees responsible for activity on the case as warranted (such as group managers, engineers, clerical staff, team members, actions taken by group secretaries, etc.)
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IRM 4.4.12.5.38, Item. 28: Examiner’s Time, addresses the requirement to enter time on the Form 5344, Examination Closing Record. Time may be charged in 15 minute increments.
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All required forms and documents that would otherwise be required in a paper case file per IRM 4.23.4, Employment Tax - General Procedures and Workpapers, and IRM 4.10.9, Examination of Returns, Workpaper System and Case File Assembly, must be uploaded to IMS. Examiners must ensure that all information critical to the case or that supports the audit trail is included in IMS, including lead sheets, supporting workpapers, and any other pertinent documents, and is uploaded to the correct SAIN. Required attributes or documents must be maintained contemporaneously within IMS. Additional information on workpapers is contained throughout IRM 4.23.4.
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Each document will be named with a three-digit reference number – two-digit document number – document description. When applicable, the file name may also contain a two-digit document extension after the document number (see (c) below). This naming convention ensures that the workpapers will show up in the desired order within each issue SAIN.
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Three-digit reference number (Ref number): The reference number is based upon the three-digit lead sheet number as listed on Form 4318, Examination Workpapers Index. For ET Large Cases, the three-digit reference number is based upon the three-digit administrative or issue SAIN.
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Two-digit document number (Doc number): The two-digit document number allows the examiner to organize workpaper documents within each reference number.
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Two-digit document extension (Doc ext.): The two-digit document extension is optional. It will generally be used when uploading documents spanning multiple years to differentiate similar document descriptions.
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Document Description: The document description allows the examiner or another user to easily identify the document. The description should clearly state what the document is using a brief phrase.
-
-
The mandatory standard naming convention for examiners using ETLS is explained in this subsection.
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The standard format is Ref number-Doc number.Doc ext.(if needed)-Document Description.
Description Examples The following documents will always start with a "000" reference number: -
Employment Tax Case Closing Cover Sheet (fully paperless case closures only)
-
ETLS Excel Workbook
000-00-Form 15292-A Case Closing Cover Sheet
000-01-ETLSInsert hyphen ("-" ) between the reference number and the 2-digit document number; a period ("." ) between the 2-digit document number and the 2-digit document extension; and a hyphen ("-" ) between the 2-digit document extension and the document description. 125-01-Initial Interview Summary
200-01-Payroll Reconciliation
500-00-Gift Cards Lead Sheet
500-03.01-Employee List 20x1Do not insert any spaces immediately before or after the hyphen or period. 940-01-Form 5344 TY 20x1 Do not use the following special characters in the file name / \ : * ? " > < | 105-02-Form 2848 POA TY 20x1-20x2 Use a brief phrase for the document description as shown in the examples. 940-03-Taxpayer Protest Examination cycles that have multiple tax periods with the same issues can be differentiated in the document descriptions by adding the tax periods after the document description. 500-03.01-Employee List 20x1
500-03.02-Employee List 20x2Form and Letter numbers should be kept in the document description. 970-01-Form SS-10-Statute Extension Signed -
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The mandatory standard naming convention for examiners using Large Case Lead Sheets (LCLS) is explained in this subsection.
-
The standard format is Ref "number" -Doc "number" .Doc ext.(if needed)-Document Description.
Description Examples The following documents will always start with a "000" reference number: -
Employment Tax Case Closing Cover Sheet (fully paperless case closures only)
-
LCLS Excel Workbook
000-00-Form 15292-A-ET Case Closing Cover Sheet
000-01-LCLSInsert hyphen ("-" ) between the reference number and the 2-digit document number; a period ("." ) between the 2-digit document number and the 2-digit document extension; and a hyphen ("-" ) between the 2-digit document extension and the document description. 009-01-Opening Conference Agenda
090-01-Form 3244-A-Payment Voucher
976-02-Auto Personal Use Lead Sheet
976-18.01-Employee List 20x2Do not insert any spaces immediately before or after the hyphen or period. 090-01-Form 5344-Exam Closing Record Do not use the following special characters in the file name / \ : * ? " < > | 017-00.01-Form 2848 POA-TY 20x1-20x2 Use a brief phrase for the document description as shown in the examples. 010-03-Taxpayer Protest Examination cycles that have multiple tax periods with the same issues can be differentiated in the document descriptions by adding the tax periods after the document description. 976-18.01-Employee List 20x1
976-18.02-Employee List 20x2Form and Letter numbers should be kept in the document description. 018-01-Form SS-10-Statute Extension Signed Naming conventions related to issue-specific SAINs will follow the convention: SAIN-SAIN Extension-Doc "number" .Document extension (if needed)-Document Description. 976-13.00-Meals or Lodging Lead Sheet
976-23.00-Spousal Travel Lead Sheet
976-23.01-Spousal Travel Adjustment 20x1
976-23.02-Spousal Travel Adjustment 20x2 -
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(1) The mandatory standard naming convention for examiners conducting Rate Reviews is explained in this subsection.
-
The standard format is Ref "number" -Doc "number" .Doc ext.(if needed)-Document Description.
Description Examples The following documents will always start with a "000" reference number: -
Tip Agreement Routing Sheet(s)
-
Tip Review ETLS Excel Workbook
000-00-Tip Agreement Routing Sheet(s)
000-01-Tip Review ETLS WorkbookInsert hyphen ("-" ) between the reference number and the 2-digit document number; a period ("." ) between the 2-digit document number and the 2-digit document extension; and a hyphen ("-" ) between the 2-digit document extension and the document description. 450-01.00-Spa Salon Lead Sheet
450-01.01-Spa Salon Esthetician
450-01.02-Spa Salon Hair StylistDo not insert any spaces immediately before or after the hyphen or period. 120-01.00-Initial Contact Lead Sheet Do not use the following special characters in the file name / \ : * ? " < > | 105-02.00-Form 2848 POA-TY 20x1-20x2 Use a brief phrase for document description as shown in the examples. First document for each section should tie back to the ETLS lead sheet for the related 4318 section. Document descriptions should be labeled as follows: -
Sections 100-400: Reference ETLS lead sheet title with subsequent files referencing form or document description.
-
Sections 410-460: Outlet(s) with position(s) with hourly tip rates. Lead sheet and template name should "match" the Outlet Title and alpha order listed on Appendix A/Attachment B for each section. If there is more than one template in an outlet, add position or shift title to the template name (document description).
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Sections 505-940: Reference form title such as Employee Meeting, Appendix A, Tip Agreement, IDR, MOU, and so on.
100-01.00-Activity Record Agent 1 Name
100-01.01-Activity Record Agent 2 Name
105-01.00-Administrative Lead Sheet
105-01.01-Form 5345-D
410-01.00-Apple Tree Sports Bar Lead Sheet
410-01.01-Apple Tree Sports Bar Day
410-01.02-Apple Tree Sports Bar Swing
410-02.00-Berry Tree Diner Lead Sheet
410-02.01-Berry Tree Diner
505-01.00-Employee Meetings
610-01.00-IDR-Initial
940-01.00-MOU SignedRate Review cycles that have multiple tax years with the same issues can be differentiated in the document descriptions by adding the tax year after the document description. 120-02.00-Initial Contact Lead Sheet
120-02.01-Form 8027 20x8
120-02.01-Form 8027 20x9Form and Letter numbers should be kept in the document description. 920-01.00-Appendix A 20x2-01-01
920-01.01-Addendum Appendix A 22x2-02-01 -
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Tax and Penalty Data Fields: The examiner will:
-
Complete the appropriate tax and penalty data fields under Entities/ERCS Closing Data tab on the Edit Entity screen for every return/period in the IMS case; the case will not close in IMS until this closing data is entered for each return.
-
Reference the Employment Tax Examination Report (ETER) and Form 5344 for the tax and penalty amounts to enter in these data fields.
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Enter the claim amounts, deficiency amounts, or over-assessments. If a data field is not applicable to the return, enter zero in the field.
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Examiner will complete the "IRC section" , "Penalty" , and "Penalty Abatement" data fields. Zeros are not required in these data fields if they are not relevant or applicable to the return.
-
-
Wage Adjustment Data Fields: The examiner will:
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Complete the wage adjustment data fields under each Issue on the "Adjustment Amt/Source" screen. No entries are made for any Standard Audit Index Number (SAIN) 080 Administrative Procedures Issue.
-
Check the applicable radio buttons for the "Flow-thru Adjustment" , "Claim" , and "Counsel Involvement" sections of the screen.
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Complete the "Proposed Adjustment per Examiner Amount" by entering the largest per exam wage adjustment amount for that issue; generally, this amount is the Medicare Wage adjustment per exam. If the issue is backup withholding, the examiner will enter the per exam amount of payments subject to backup withholding prior to abatements. If the issue is a penalty, the examiner will enter the amount of the penalty. If the issue is present in more than one year, the examiner will complete the "Proposed Adjustment per Examiner Amount" field for the appropriate year’s return. The examiner’s work papers will be the reference for the amounts entered in this field.
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Complete the "Amount per Return" data field by entering a zero for the wage amount. For a claim, request for abatement, or audit reconsideration cases/issues, the examiner will enter the largest wage decrease requested by the taxpayer as a negative number. If the taxpayer requests a reduction or abatement of a penalty, the examiner will enter the requested penalty decrease as a negative number. The Form 941-X, Adjusted Employer's QUARTERLY Federal Tax Return or Claim for Refund, or similar form will be the reference material for amounts entered in this field.
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The "Sum of 5701 Adjustments" entry applies to ET large case examinations.
-
-
Depending on the MFT on the Entity/Return, different types of closing forms (for example, Form 5344, Form 5351, Examination Non-Examined Closings, or Form 8278, Assessment and Abatement of Miscellaneous Civil Penalties) may be required to be completed in IMS before a case file can be closed in IMS. Refer to supplemental ET IMS training material for more information.
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ET examiners will close their cases in IMS to correspond with closure of the case to their manager.
-
For paper cases closed to CCP, the ET examiner will close the IMS case after the group manager has notified the examiner that the case is ready to close.
-
For electronic cases closed to CCP, the ET examiner will close the IMS case after CCP returns Form 15292-A, Employment Tax Case Closing Cover Sheet, and the examiner uploads the form to IMS using standard naming conventions.
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For cases sent to Technical Services, the ET examiner will close the IMS case after the manager has informed the examiner that the case has been closed to Technical Services.
-
-
ET managers must then perform their reviews and indicate concurrence with the closure of the case from the group by signing the IMS Closing Check Sheet and updating the "Manager Concurrence" on the Team Web Site (TWS) to "yes" . These timely steps allow other stakeholders (for example, Appeals, Technical Services, and Counsel) to access cases electronically in IMS/TWS. IMS case closing procedures and processes are described in more detail in ET IMS course books, job aids, and check sheets. See IRM 4.23.10.9, Technical Review of Reports, paragraph (3) and IRM 4.23.10.19, Assembly of Employment Tax Case File, and subsequent sections for further information.
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Additional information:
-
ET examiners should attempt to reduce file sizes and avoid adding/importing/uploading large files (for example, over 40 megabytes per file) to IMS where possible.
-
Do not import databases of any size (for example, a Microsoft Access file) or IRS databases (for example, IRPTR-I or IRAS).
-
Examiners may add/import/upload reports generated from databases.
-
Do not upload password-protected files, for example, zipped files and pdf documents.
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Examiners may add/import/upload encrypted files directly from the Sensitive But Unclassified (SBU) folder to IMS.
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For employment tax purposes, there are two types of ET Large Case audits:
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LB&I exams using a team approach (ET and LB&I Income Tax are involved in the audit), and
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LB&I stand-alone ET audits (Only ET is involved in the audit).
-
-
ET examiners working ET Large Cases will use LCLS as described in IRM 4.23.4.4, Guide for Examiners Using LCLS - Large Case Lead Sheets. Examiners will follow LB&I team audit procedures outlined in this section and IRM 4.46, LB&I Examination Process. Exceptions for ET Large Case stand-alone examinations are detailed in this section.
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For ET examiners working ET Large Cases as a stand-alone employment tax audit, an audit plan is optional.
-
For ET examiners working ET Large Cases following a team approach, an audit plan is required. The due date of the plan will be agreed upon by the LB&I team coordinator and ET examiner. The plan is prepared by the team coordinator using Form 4764, LB&I Examination Plan. The ET examiner will create an audit plan for the employment tax issues which consists of:
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Form 4764-A, and
-
Form 4764-B. Forms 4764-B may be used as the technical issue lead sheets to the issue audit workpapers and audit results. See IRM 4.23.4.6.6, ET Large Case Lead Sheets.
-
-
The audit plan (examination plan) provides the following information:
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Examination scope,
-
Examination procedures, and
-
Time estimates.
-
-
The taxpayer will be given a copy of the audit plan and such action must be documented in the "Examining Officer’s Activity Record" .
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During the pre-examination analysis phase, the employment tax specialist must analyze available information, including:
Pre-Exam Information Analysis IDRS research to obtain information to determine filing compliance and identify potential employment tax issues, including but not limited to: AMDIS, BMFOL / IMFOL, CFINK, INOLE, IRPTR, PMFOL, IRPTR, BRTVU. Review and consideration of related tax and information returns. Verification that all required returns were filed can be completed by securing the IDRS command code BMFOL. The examiner will review a copy of the income tax return filed by the taxpayer to determine if there are any large, unusual or questionable (LUQ) employment tax issues. The EUP, "Employee User Portal" , provides a scanned copy of the filed return that can be inspected for potential employment tax issues, including but not limited to:
First four pages of Form 1120, U.S. Corporation Income Tax Return
Form 851, "Affiliations Schedule" ,
Consolidated schedule of income and deductions
"Statement of Other Deductions" ,
Schedule M-1, "Reconciliation of Income (Loss) per Books With Income per Return"
Schedule M-2, "Analysis of Unappropriated Retained Earnings per Books" , and
Schedule M-3," Net Income (Loss) Reconciliation for Corporations With Total Assets of $10 Million or More."Internet research, including but not limited to: Company website, Security and Exchange Commission (SEC) filings, Westlaw, Lexis, Accurint, and news articles and other company information. Intranet research to identify coordinated or emerging issues. Research can include: Emerging Issue Alerts, Industry or Market Segment Specialization Program (MSSP) Guides, Technical Guidance and Coordinated Issue Papers. The examiner should review taxpayer historical files as well as any prior employment tax audit reports for potential issues. IDRS command code BMFOLZ can be used to determine if there were any prior employment tax examinations. The above information is used to determine if an employment tax examination is warranted and to set the scope of the examination. All findings must be established under the appropriate Standard Audit Index Number (SAIN) and fully documented on the appropriate workpapers. -
ET examiners working LB&I exams using a team approach should follow the guidance in IRM 4.23.3.6.4.1, Scheduling the Initial Appointment LB&I Team Audits, for issuing an employment tax exam notification letter. For stand-alone ET audits, ET examiners should follow the guidance in IRM 4.23.3.6.4, Scheduling the Initial Appointment, for letters to use when scheduling a field appointment.
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An officer of a corporation must sign either the communications agreement contained in the LB&I Audit Plan or any other type of written authorization that designates the persons with whom the examination team can communicate. A copy of the written authorization must be included and documented in the ET case file.
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Risk-based decision-making is critical to the effective allocation of limited examination resources. A risk assessment must be conducted for all ET Large Cases:
-
With the initial planning of the examination,
-
When 50 percent of the case time has been reached, and
-
When a significant event occurs.
-
-
The first risk analysis described in (1) above is prepared during the initial planning phase of the examination. Depending on materiality and/or compliance considerations, the risk analysis can be done on an issue-by-issue or a case basis.
-
Form 13744, Risk Analysis Worksheet, should be completed as part of the pre-audit analysis.
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All risk analyses must be submitted to the ET group manager for approval.
-
-
A mid-cycle risk analysis is required on all large case ET examinations with an Estimated Closing Date (ECD) exceeding 12 months and must be approved by the ET group manager. A mid-cycle risk analysis is optional on large case ET examinations with an ECD of less than 12 months. Should the ECD of a large case be extended to exceed 12 months, an updated risk assessment is required. Refer to (2) and (3) of IRM 4.46.3.3.6, Documenting the Risk Analysis.
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The mid-cycle risk analysis includes time applied and indicates if additional time is needed. The examiner should also state the potential tax liability by issue and by year, and provide a brief assessment of the audit.
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After the agent completes the mid-cycle risk analysis, it may be apparent that additional time is needed to complete the examination. If the examiner needs more time than was originally planned, provide an explanation of why additional time is warranted and how much additional time is needed to complete the examination.
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The SB/SE ET group manager must approve a request for additional time.
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Form 4564 will be used to request information from the taxpayer. All requests for information should be specific, clear, and concise.
-
Prior to issuing an IDR, the examiner will discuss the specific information that is needed with the taxpayer. The taxpayer may be able to explain what type of information is available and may suggest a preferred wording for the IDR.
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For ET examiners working LB&I team audits, the examiner should discuss the IDR with the team coordinator. Conferring with the team coordinator ensures the examiner does not ask for already available information.
Note:
The team coordinator may determine the numbering system used for all IDRs issued. If a paper log is maintained, the team coordinator is responsible for maintaining the IDR log. IMS is used to track IDR status and enforcement. For more information see IRM 4.23.4.5.3, Mandatory Requirements for Information Document Requests (IDRs) and IRM 4.46.4.7, Information Document Request Process.
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Three copies of each IDR request are to be prepared and distributed as follows;
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The original will be given to the taxpayer,
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A copy of the IDR (paper or electronic) will be given to the team coordinator if the ET examiner is working on a team audit, and
-
A copy of the IDR will be maintained by the ET examiner in the IMS case file.
-
-
IDRs should only include one issue or subject. This results in a faster turnaround time since information covering multiple topics may need to come from several sources.
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ET examiners assigned ET Large Cases using a team approach will follow the IDR Management Process found in IRM 4.46.4.7, Information Document Request Process. Examiners using a team approach will also follow the IDR enforcement procedures found in IRM 4.46.4-1, Requirements for Issuing IDRs, and IRM 4.46.4-2 , IDR Enforcement Process.
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The IDR process states that a reasonable response time to each IDR is determined after the draft IDR is discussed with the Taxpayer, prior to final IDR issuance. The importance of timely responses is emphasized as it improves cycle time and promotes earlier issue resolution. Refer to IRM 4.46.4.7, Information Document Request Process, IRM 4.46.4-1, and IRM 4.46.4-2.
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IDR procedures found at IRM 4.46.4.7.3, IDR Enforcement Process, will be followed by the ET examiner working with the LB&I income tax team.
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The mandatory Enforcement Process has three graduated steps:
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Delinquency Notice (Letter 5077, Delinquency Notice)
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Pre-Summons Letter (Letter 5078, Pre Summons)
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Summons
Note:
If an examiner issues a Pre-Summons Letter or Summons under this process, the examiner must contact their local Tax Exempt/Government Entity (TEGE) Counsel for support, not LB&I Counsel. TEGE Counsel will contact LB&I Counsel for assistance and coordination as needed. If LB&I Counsel personnel are assigned to the case, the examiner must still use local TEGE Counsel.
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The process does not preclude the examination team from using judgment on a case-by-case basis. Continuous collaboration is needed to reach realistic due dates and dates can be revised based upon the facts and circumstances. A detailed description of the IDR Management Process can be found at IRM 4.46.4.7, Information Document Request Process and IRM 4.46.4-1, Requirements for Issuing IDRs. The IDR Enforcement Process procedures can be found at IRM 4.46.4-2, IDR Enforcement Process.
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If the taxpayer does not agree with the examiner’s determination and the issue is likely to be appealed, prepare a Form 886-A, Explanation of Items, containing the facts and solicit the taxpayer’s written acknowledgment of the facts (AOF). Refer to IRM 4.46.4.11.3, Issue the Draft Form 886-A with a Pro-Forma AOF IDR. ET Specialists on team audits with the LB&I income tax team will generally use the AOF; ET Specialists working stand-alone employment tax audits can follow AOF at their discretion.
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ET examiners working ET Large Cases following a team approach are required to use Form 5701. ET examiners conducting stand-alone audits may use Form 5701 at their discretion, except as noted in paragraph 5 below.
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All adjustments are proposed on a Form 5701 as they are developed. This form serves as a cover sheet to Form 886-A which is attached to fully explain the basis for proposing each adjustment.
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Potential adjustments are to be discussed with the team coordinator and the taxpayer prior to issuing the notice.
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The ET group manager reviews and signs the Form(s) 5701. This signature indicates the group manager has accepted the examiner’s position on the issue.
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An ET territory manager’s signature is required on all Form(s) 5701 involving issues on:
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LB&I exams using a team approach or stand-alone ET audits for LB&I Industry Cases (IC) with adjustments of $10 million or more, and
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LB&I exams using a team approach or stand-alone ET audits for LB&I Large Corporate Compliance (LCC) cases with adjustments of $50 million or more.
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All Form(s) 5701 must be prepared in IMS. The examiner must update the status of Form(s) 5701 in IMS throughout the examination. There is no "Approved" status. After the group manager has approved the Form 5701, the next status that should be selected by the examiner is "Issued."
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The Form(s) 5701, if required, and Form(s) 886-A must be attached to the final audit report.
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All ET examiners working ET Large Cases will use the LCLS as described in IRM 4.23.4.4, Guide for Examiners Using LCLS - Large Case Lead Sheets, to document pre-examination planning activity.
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Issue lead sheets serve as an index and summary for supporting workpapers. ET examiners working ET Large Cases may use Form 4764-B as the technical issue lead sheet describing the audit procedures applied and the conclusions reached for each technical issue. Form 4764-B will:
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Be properly headed,
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Include a discussion of the applicable law,
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Document the audit trail, and
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Lead to a clear and logical conclusion.
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Use of Form 4764-B will help the examiner meet issue lead sheet and workpaper requirements. Use of stand-alone issue lead sheets, while not prohibited, does not relieve the examiner from meeting lead sheet and workpaper requirements. See IRM 4.23.4.2.2, Workpaper Preparation: General.
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Supporting documentation must be included in the case file as a workpaper when further explanation is needed to support the conclusions reached.
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Lead sheets also serve as an index for any workpapers that relate to a specific issue. All workpapers should be numbered, indexed, and referenced to the issue lead sheet. Workpapers must be uploaded to IMS following standard naming conventions. For more information see IRM 4.23.4.5.5, File Naming Convention.
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All workpapers will be associated with the appropriate issue SAIN number and issue name. This will ensure all team members' audit case files are organized in a consistent manner, allowing for ease of review by the team coordinator, group managers, and others.
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SAIN codes for ET examiners can be found by referring to the current ET IMS SAIN and UIL Job Aid, available on the Employment Tax Small Business Knowledge Base Homepage (https://irsgov.sharepoint.com/sites/ETD-KMT-KB014) in the Employment Tax Resources library.
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In support of the LB&I Executive Compensation Strategy, ET examiners are required to verify up-to-date filing of officers’ and key executives’ returns using IDRS command code IMFOLI when conducting an LB&I stand-alone employment tax examination. The examiner should use their judgement to determine if key officer and executive returns should be further inspected. If issues are found, Form 5346, Examination Information Report, will be completed and forwarded per local procedures. Additional guidance on inspection of officers' returns is found in IRM 4.46.3-6 , Inspection of Key Officer and Executive Returns. For further information see "Corporate Executive Compliance" at http://www.irs.gov/Businesses/Corporations/Corporate-Executive-Compliance.
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The employment tax audit workpapers provide important historical information and are valuable for any subsequent cycles that may be opened.
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Employment tax audit workpapers and related forms (such as, copy of audit reports and attachments, Form 4764-Examination Plan Series work papers, Form 9984, relevant workpapers, Risk Analysis, NOPAs, etc.) must be uploaded to IMS and named using standard naming conventions. For further information see IRM 4.23.4.5.5, File Naming Convention, and IRM 4.23.4.5.7, Other IMS Issues, File Size, File Limitations and Encryption Policy.
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Embedded Quality (EQ) measures an employee’s performance and an organization’s goals.
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Managers use a web-based system called the Embedded Quality Review System (EQRS) to rate case actions against the attributes. Managers evaluate employee performance against attributes designed to identify actions that move cases toward closure. The attributes map to the employee’s Critical Job Elements (CJEs). EQRS provides managers with tools to capture and share feedback on the employee’s execution of case actions in relation to both the attributes and their CJEs. There may be some variance between the attribute and the associated CJE based on facts and circumstances.
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National quality reviewers use a similar web-based system called the National Quality Review System (NQRS). However, the National Quality reviews do not link to Employee CJEs. Instead, each attribute maps to one of four Quality Measurement Categories: Timeliness, Professionalism, Procedural Accuracy, and Regulatory Accuracy. An overall quality score serves as the Balanced Measure for Business Results – Quality. This measure is reported to various levels of the IRS and to external stakeholders such as Congress.
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Program goals are measured with Employment Tax Embedded Quality Performance Reports that monitor whether quality attributes are applied uniformly and consistently. NQRS report data is compiled by Specialty Exam Quality (SEQ) on a quarterly basis, but ad hoc reports may be obtained anytime by those with authorized access to the EQRS/NQRS review systems.
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Quality performance reports not only monitor case consistency, but these reports also identify strengths and weaknesses to help determine opportunities for improvement efforts or specific training needs.
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SB/SE ET Policy will issue embedded quality job aids. These job aids are applicable to Revenue Agents, Revenue Officer Examiners, Tax Compliance Officers, and Tax Examiners. Job aids are relied upon for the application and interpretation of the quality attributes and includes complete instructions, definitions, IRM references, and examples of how management and quality reviewers should evaluate cases. ET group managers and National Quality reviewers will apply these standards to each case reviewed to determine whether the examination standards have been met.
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Policies and procedures relating to the national embedded quality review process are in IRM 4.2.8, Examining Process, Guidelines for SB/SE National Quality Review.
MFT | Tax Period | SAIN | UIL | Hours | When Charged |
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01 | 20X103 | ET080-00 | 00000.00-00 | 0.5 | Start of Exam |
01 | 20X106 | ET080-00 | 00000.00-00 | 0.5 | Start of Exam |
01 | 20X109 | ET080-00 | 00000.00-00 | 0.5 | Start of Exam |
01 | 20X112 (Original Year Key Return) | ET080-00 | 03306.04-00 | 6.0 | Start of Exam and throughout Exam as appropriate |
10 | 20X112 | ET080-00 | 03306.04-00 | 0.5 | When expanded to this tax period |
01 | 20X112 (Original Year Key Return) | ET975-02 | 00000.00-00 | 3.0 | Start of Exam and throughout Exam as appropriate |
10 | 20X112 | ET975-02 | 00000.00-00 | 5.0 | Start of Exam and throughout Exam as appropriate |
01 | 20X203 | ET080-00 | 00000.00-00 | 0.5 | When expanded to this tax period |
01 | 20X206 | ET080-00 | 00000.00-00 | 0.5 | When expanded to this tax period |
01 | 20X209 | ET080-00 | 00000.00-00 | 0.5 | When expanded to this tax period |
01 | 20X212 (Expanded Year Key Return) | ET080-00 | 00000.00-00 | 8.0 | When expanded to this tax period and throughout Exam as appropriate |
10 | 20X212 | ET080-00 | 00000.00-00 | 0.5 | When expanded to this tax period |
01 | 20X212 (Expanded Year Key Return) | ET975-02 | 03306.04-00 | 10.0 | When expanded to this tax period and throughout Exam as appropriate |
10 | 20X212 | ET975-02 | 03306.04-00 | 2.0 | When expanded to this tax period and throughout Exam as appropriate |
blank | blank | blank | blank | 38.0 | Total Hours on Case at closing |
All lead sheets, issue workpapers, administrative forms, and other documents that support the audit trail must be uploaded to IMS. The following list is not comprehensive and not all the documents listed below may be applicable to every case. The entire ETLS workbook must be uploaded. Individual lead sheets contained in the ETLS workbook should not be printed/saved to an Adobe file and uploaded to IMS, unless the lead sheet contains a manager's signature (for example, Penalty Approval lead sheet).
Each document within IMS must be uploaded to the appropriate issue SAIN and indexed with the appropriate 3-digit reference number. Workpapers that are not specific to one issue, such as an examination report or statute extension, should be uploaded to the ET 080-Administrative Procedures SAIN. A current list of SAIN/UIL codes is located on the ET Knowledge Management site.
Mandatory Items and Standard Naming Convention Location for ET General Cases
All lead sheets, issue workpapers, administrative forms, and other documents that support the audit trail must be uploaded to IMS. The following list is not comprehensive and not all the documents listed below may be applicable to every case. The entire LCLS workbook must be uploaded. Individual lead sheets contained in the LCLS workbook should not be printed/saved to an Adobe file and uploaded to IMS unless the lead sheet contains a manager’s signature (such as, Penalty Approval lead sheet).
Each document within IMS must be uploaded to the appropriate issue SAIN and indexed with the appropriate 3-digit reference number. Workpapers that are not specific to one issue, such as an examination report or statute extension, should be uploaded to the ET 080-Administrative Procedures SAIN. A current list of SAIN/UIL codes is located on the ET Knowledge Management site.
Mandatory Items and Standard Naming Convention Location for ET Large Cases
All lead sheets, issue workpapers, administrative forms, and other documents that support the audit trail must be uploaded to IMS. The following list is not comprehensive and not all the documents listed below may be applicable to every case. The entire Tip Review ETLS workbook must be uploaded. Individual lead sheets contained in the Tip Review ETLS workbook should not be printed/saved to an Adobe file and uploaded to IMS.
Each document within IMS must be uploaded to the appropriate issue SAIN and indexed with the appropriate 3-digit reference number. Workpapers that are not specific to one issue, such as Tip Review ETLS, should be uploaded to the ET 080-Administrative Procedures SAIN. A current list of SAIN/UIL codes is located on the ET Knowledge Management site.
Mandatory Items and Standard Naming Convention Location for ET Tip Agreement Program
Reference Number | Title/Document Description |
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000 | Routing Check Sheet Tip Review ETLS Excel workbook |
100 | Activity Record |
105 | Administrative Lead Sheet Form 2363, Master File Entity Change, to update name/ownership changes |
120 | Initial Contact Check Sheet Document time period for data and mutual commitment date to complete Property timeline of actions Agent timeline of actions |
125 | Interview Questions and Notes |
125-2 | Summary Interviews Current Appendix A/Attachment B with outlet and title changes |
125-3 | Tour of Business |
130 | Related and Leased Properties |
200 | Employer-Computed Tip Reporting Process Certification Self-certification sheet Payroll certification workbook |
300 | Rate Approval Approval emails for all tip rates |
400 | Gaming NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
410 | Food NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
420 | Beverage NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
430 | Front & Guest Services NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
440 | Transportation NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
450 | Spa & Salon Services NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
460 | Golf NTRC lead sheet by outlet title and/or position title Written internal controls, sampling and testing for position(s) on Actual Template(s) for position(s) with hourly tip rates; Position title must "match" position title and alpha order listed on Appendix A/Attachment B |
500 | Rolled Rates |
501 | Comparables Excel file of redacted average and calculated rates |
505 | Employer Meetings |
506 | Employee Meetings |
510 | Compliance Review |
610 | Information Document Requests |
910 | Correspondence Correspondence includes, but is not limited to:
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920 | Current Rates/Agreement Most current extension countersigned Tip agreement Appendix A / Attachment B outlets listed by section type and in alpha order Tip agreement countersigned Addendum countersigned Addendum Appendix A / Attachment B Extension countersigned |
935 | Form 8027 Analysis |
940 | MOU for Secure Email |
950 | Case Building Materials IMS closing check sheet Website word document Internet research Shared drive research:
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980 | IDRS |