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Please apply the solution(s) to your error(s) before asking for assistance. Once you have applied the solution(s) and your return rejects again, with the same error(s), you should get assistance. 

Help us find a solution by sending us (copying and pasting) all of your most recent rejection email.  

  • Make sure to include the 20-digit Submission ID number
  • Describe anything about the solution that may have kept it from working for you
  • Provide the name of your computer operating system, browser and browser version (e.g., Windows 10, Internet Explorer 11).

Do not include any Social Security Numbers or your physical mailing address.
We will respond within one week of reviewing your information.

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