The Taxpayer First Act Report to Congress directed the IRS to formulate recommendations to reimagine the taxpayer experience, enhance employee training and restructure the IRS to increase collaboration and innovation. In April 2023 we incorporated this work into the Inflation Reduction Act Strategic Operating Plan. Reimagining the IRS to put taxpayers first Report to Congress (full version) PDF Read the full TFA Report to Congress Reports to Congress fact sheets: Taxpayer Experience Strategy PDF Training Strategy PDF Organization Redesign PDF Resources and Guidance Links to related materials, all TFA provisions IRS sends Taxpayer First Act Report to Congress For our friends in the press Taxpayer Experience Strategy Improving the delivery of services to diverse taxpayers Training Strategy Improving employee training to deliver excellent service Organizational Redesign Strategy Pursuing efficient and effective tax administration
